Refund policy
Return & Refund Policy
Last Updated: August 8, 2026
At Quick Stop MX, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below.
1. Return Period
We accept returns within 30 days of delivery.
To be eligible for a return, the item must be:
- Unused and in its original condition
- Free from damage, dirt, scratches, or signs of installation
- In the original packaging when applicable
- Accompanied by proof of purchase or your order number
2. Items That Cannot Be Returned
Certain items may not be eligible for return, including:
- Used or installed parts
- Electrical components that have been installed or connected
- Batteries or battery-related products once used or installed
- Items damaged due to improper installation or misuse
- Clearance or final-sale items, when specifically identified as final sale
3. Wrong or Defective Items
If you receive the wrong item, a defective product, or an item that was damaged before delivery, please contact us within 7 days of receiving your order.
We may request photos or other information to help determine the issue. If the issue is confirmed, we will work with you to provide a replacement or refund.
4. Returns Due to Customer Preference
If you ordered the wrong part, changed your mind, or no longer need the product, you may request a return within the 30-day return period as long as the item meets our return requirements.
Original shipping costs are generally non-refundable, and the customer is responsible for return shipping costs.
5. Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method.
Please allow several business days for your bank or payment provider to process the refund after it has been issued.
6. Return Shipping
Customers are responsible for safely packaging returned products. Quick Stop MX is not responsible for products damaged or lost while being returned to us.
We recommend using a shipping service that provides tracking.
7. Exchanges
If you would like to exchange an item, please contact us first. Exchanges are subject to product availability.
8. How to Start a Return
To request a return, contact us with:
- Your name
- Order number
- Item you would like to return
- Reason for the return
- Photos, if applicable
Contact us at:
Quick Stop MX
Email: quickstopmx@yahoo.com
We will provide instructions for returning the item if your return is approved.
9. Important Compatibility Notice
Customers are responsible for confirming that a product is compatible with their specific electric dirt bike before purchasing.
If you are unsure whether a product will fit your bike, contact Quick Stop MX before ordering. We are happy to help verify compatibility when possible.